Jira for Surface Duo and Android tablet

Timeline: 4 months | 2020

Brought a world-class native Jira experience to foldable devices and large-screen Android tablets, optimizing usability across all form factors.

The opportunity.

User problem

As tablets and mobile devices become more prevalent in the workplace, Jira’s current experience on large tablets and foldable Android devices fails to meet user expectations. The ported-over mobile version isn’t optimized for the affordances of these form factors, resulting in a subpar experience for mobile productivity users.

Business strategy

Leveraging a unique marketing opportunity with Microsoft, Jira can be one of the first apps optimized for the Surface Duo, positioning the product as a leader in mobile productivity solutions. Additionally, improving the foldable and tablet experiences will drive increased downloads and active users, ultimately contributing to revenue.

The solution.

A new foldable experience designed to seamlessly adapt for both single and dual screens.

Depending on the task, content dynamically extends or shifts to provide a paired high-level overview and detailed view, showing you exactly what you need without unnecessary taps or swipes.

When an expanded view isn't needed, you can easily switch back to the single-screen experience for multitasking with another app.

Dual screens allow Jira to occupy one screen while another application is open on the other, enabling smooth context sharing or interaction between the two.

A new tablet experience which utilizes a master-detail pattern to optimize for the large screen.

Depending on the context, the app adjusts to either display full-screen content or shift to a paired high-level overview and detailed view. This maximizes screen space and ensures there’s no wasted area, creating a seamless and efficient experience.

The impact.

Improved user experience for foldables and tablets

Boost in Android Play Store rating from 3.9 to 4.2

35% increase in tablet usage

67% increase in foldable usage, with the Galaxy Z Fold 2 outperforming the Surface Duo by 5.25 times

Increased exposure through Microsoft Surface Duo launch

Reddit customer feedback on the Duo experience

As seen on the Surface Duo launch site